AI Chatbot for every platform
One powerful AI engine, trained on your context and designed for your brand.
How do you build a smart, scalable AI assistant that stays strictly within the boundaries of your own company data, while also recognizing flawlessly when a question is too complex or sensitive for a bot?
Insight
A successful chatbot doesn't function as a generic search engine, but as a digital colleague. The underlying technology for an internal HR bot is exactly the same as for a public advice bot; only the context, the sources and the look and feel need to change. In addition, a human safety net is crucial for questions that require empathy or expertise.
The Product
With ChatLayer, we developed a scalable product that can be deployed for a wide range of brands. The AI engine forms the foundation, but the client manages the sources, tone of voice and channels themselves. As a result, every brand gets a unique chatbot with its own persona, such as the digital assistant 'Juno' for public questions or 'Harrie' as an internal HR colleague.
Features and execution
Strictly within your context:
ChatLayer is trained exclusively on the client's internal documents and systems, never beyond them. The bot answers directly from these documents and always cites its source.Fully custom & on-brand:
The interface, tone of voice and persona are designed entirely in the client's brand identity.Omnichannel:
The bot can be integrated into the channels where the target audience is: web, WhatsApp, Slack, Teams and whatever else is needed.Human in the loop:
If the chatbot doesn't know the answer, or if the topic is sensitive or complex (such as medical advice), a human professional takes over immediately.Proven track record:
ChatLayer runs successfully for clients such as CJG Rijnmond (public questions about vaccination), Globus, universities (study choice guidance) and as an internal AI assistant via Harrie-ai.nl.
Ready to design interactions that actually sticks with your brand Let’s talk
