Delivery app for DPG Media newspaper carriers

for

From the first letterbox to payday: the entire delivery round in one app.

While most people are still asleep, the newspaper carrier is already out. A bike, a bag full of papers, a fixed route past dozens of addresses. Anyone doing that round needs to know exactly where to go, what has changed since yesterday and what they will be paid at the end of the month. DPG Media wanted to bring all of that information together in one place, right in the carrier's hands.

How does a carrier know for sure, at five in the morning, which letterbox gets a paper today and which one no longer does?

Insight

A delivery round changes a little every day. Someone cancels their subscription, a new address is added, a reader calls to say yesterday's paper never arrived. Once the carrier sets off, there is nobody around to ask. Everything they need has to be with them from the start.

Idea

'Jouw hulp bij kranten bezorgen' (Your help with delivering newspapers). An app that guides the carrier through the morning, from the route to the payment. No separate lists or messages, just one place where today's round is ready and waiting.

Execution

We developed the delivery app for iOS and Android. When carriers open it, they see their route list with every address for that morning. Changes are marked separately, so new and cancelled subscriptions stand out straight away. Complaints from readers go directly to the carrier who covers that address. Through news updates, DPG Media keeps carriers informed about changes and announcements, and the payments overview shows what has been paid out.

This is where the fun begins.

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