livewall

First-party data mechanics

Turn participation into owned intelligence

Third-party cookies are disappearing. livewall designs interactive experiences where every participation moment generates first-party data: preferences, behaviors, intent signals, and opt-ins. Data sharing feels like part of the experience, not a cost of entry.

Service

Engagement

Interactive experiences that capture attention, spark participation, and drive real engagement.

More about Engagement

The quality gap between extracted and volunteered data

Most brands are still collecting data the hard way: passive tracking, gated downloads, and cookie consent banners that consumers ignore or dismiss. The data that comes out is shallow, low-consent, and increasingly unreliable as browsers tighten restrictions and third-party cookies disappear.

livewall takes a different approach. As part of our Engagement service, we build interactive experiences where sharing data feels like a natural reward of participation. A quiz that reveals a personalised recommendation. A configurator that builds a profile while the consumer explores options. A challenge where completing each step unlocks a benefit. The consumer gets value. The brand gets consented, enriched data.

Data through value exchange

Data collected through enjoyable experiences carries higher consent quality, richer detail, and stronger engagement than passive tracking.

Zero-party data by design

We design experiences where consumers voluntarily share preferences, intent, and interests as a natural part of the interaction.

GDPR-compliant by architecture

Consent mechanics are designed into the experience from the start, not added as a compliance layer after the fact.

Built around zero-party data

Zero-party data is information consumers share intentionally because they expect value in return. It is the most accurate, consent-rich data category and the most direct signal for personalisation. livewall designs interaction mechanics that make this collection feel like a feature of the experience, not a side effect. Every quiz answer, preference tap, and challenge completion becomes a data point your CRM can act on immediately.

What we build

From mechanic design to data activation, livewall handles the full stack.

Interactive data capture design

Interactive data capture design

We design the participation mechanic and format to match your audience and data needs.

Data architecture & consent flow

Data architecture & consent flow

GDPR-compliant consent flows and CRM integration built into the experience from day one.

Audience segmentation & activation

Audience segmentation & activation

We design the data model for immediate segmentation and personalised follow-up campaigns.

From interaction to CRM asset

The experiences we build are designed to grow a brand's data asset over time. Each campaign adds new profiles, enriches existing ones, and deepens the consent signal. Linked to our Data & Leads offering and feeding directly into our Loyalty Design systems, first-party data mechanics become a core infrastructure investment, not a one-off campaign output.

NS Stations

NS Stations

This engagement activation turns the everyday station environment into a playable runner game where travellers sprint through platforms, avoid obstacles and collect rewards along the way.

GDPR-compliant by design, not by patch

Regulations are getting stricter. Consumer expectations around data privacy are rising. Brands that rely on extracted data or buried consent checkboxes are building on a foundation that is already eroding. First-party data mechanics flip the equation: consent is built into the mechanic itself, not retrofitted as a legal checkbox.

livewall builds the consent architecture into every experience from the brief stage. Data schema, opt-in flows, and CRM mapping are part of the design process, not an integration task at the end. The result is a data asset your legal team can stand behind and your marketing team can actually use. For brands exploring this alongside broader audience engagement strategies, our Gamification Marketing practice shows how interactive mechanics create compounding value.

Ready to own your audience data?

Let's design an experience that turns participation into a first-party data asset. Get in touch.